Privacy Policy

This Privacy Policy describes how Glide Gear Golf (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from glidegeargolf.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

1) Personal Information We Collect

We collect personal information in the following ways:

A. Information you provide to us

  • Contact details (name, email, phone number, shipping/billing address)

  • Order details (items purchased, order number, transaction history)

  • Account information (if you create an account)

  • Customer support messages (including content you send to us)

  • Marketing preferences (email/SMS opt-ins and communication settings)

B. Information collected automatically
When you visit the Site, we automatically collect certain information, such as:

  • Device information (browser, IP address, time zone, device identifiers)

  • Usage information (pages viewed, clicks, referring/exit pages)

  • Cookies and similar tracking technologies

C. Information from third parties
We may receive information from:

  • Payment processors (payment confirmation details; we do not store full payment card numbers)

  • Shipping carriers (delivery status and address validation)

  • Advertising/analytics partners (performance and attribution data)

2) How We Use Your Personal Information

We use personal information to:

  • Process and fulfill orders, payments, shipping, returns, and exchanges

  • Communicate about your orders and provide customer support

  • Create and manage customer accounts (if applicable)

  • Prevent fraud and enhance security

  • Improve the Site and customer experience

  • Send marketing communications (when you opt in)

  • Comply with legal obligations and enforce our policies

3) Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site and to understand and improve performance. These may be used for:

  • Essential Site functionality (cart, checkout, login)

  • Analytics (understanding how visitors use the Site)

  • Advertising (measuring ad performance and, in some cases, showing relevant ads)

You can control cookies through your browser settings. Blocking cookies may affect Site functionality.

4) Sharing Your Personal Information

We share personal information with service providers only as needed to run our business, such as:

  • Shopify (our e-commerce platform)

  • Payment processors (to process transactions)

  • Shipping and logistics providers

  • Customer support tools

  • Analytics and advertising partners (e.g., for measurement and campaign performance)

We may also disclose personal information:

  • To comply with laws, regulations, subpoenas, or lawful requests

  • To protect our rights, property, or safety, and the rights, property, or safety of others

  • In connection with a business transfer (merger, acquisition, asset sale)

5) Advertising and Analytics

We may use analytics and advertising tools to understand traffic and to measure marketing effectiveness. Depending on your location and settings, these tools may use cookies or similar technologies.

6) Your Choices

Marketing emails: You can unsubscribe at any time using the link in our emails.
SMS (if offered): You can opt out by replying STOP.
Account info: You can update certain information by logging into your account (if available).
Cookies: Adjust your browser settings to control cookies.

7) Data Retention

We retain personal information as long as necessary to:

  • Provide the Services

  • Maintain business and transaction records

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

8) Security

We take reasonable steps to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Children’s Privacy

Our Services are not intended for children under 13 (or the age required by local law). We do not knowingly collect personal information from children.

10) Your Privacy Rights (Location-Dependent)

Depending on where you live, you may have rights to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal information

  • Obtain a copy of your information (data portability)

  • Opt out of certain processing (e.g., targeted advertising, where applicable)

To exercise these rights, contact us using the information below. We may need to verify your identity before processing requests.

11) International Users

If you access our Site from outside the United States, your information may be processed in countries where data protection laws may differ from those in your jurisdiction.